HCR Privacy Policy

We (or ‘us’) refer to Humanity Care Relief, a registered charity (replace with your charity number if applicable). Our registered address is (replace with your address).

We are committed to protecting your personal information and privacy. This Privacy Policy outlines how we collect and use your personal information.

We may update this Privacy Policy periodically, so please check back occasionally. We will notify you of significant changes by placing a notice on our website.

By contacting us, using our services, or visiting our website, you agree to be bound by this Policy.

If you have any queries about this Privacy Policy, please contact us at (replace with your contact email).

Everyone has rights regarding the handling of their personal data. During our activities, we will collect, store, and process personal data about our donors, customers, suppliers, and other third parties. We recognise that the correct and lawful treatment of this data will maintain confidence in the organisation and provide for successful charitable and business operations.

Your personal data, which may be held on paper, on a computer, or other media, is subject to certain legal safeguards specified in the Data Protection Act and equivalent EU regulations.

This policy and any other documents referred to in it set out the basis on which we will process any personal data we collect from you or that is provided to us by yourself or other sources. This policy sets out rules on data protection and the legal conditions that must be satisfied when we obtain, handle, process, transfer, and store personal data.

We collect personal information about you when you interact with us, for example, when you visit our website, register for Payroll Giving, set up a fundraising page, or make a donation to an appeal or campaign managed by Humanity Care Relief.

Personal information we collect about you may include your name, postal address, email address, phone numbers, date of birth, NI number, or payroll number. We do not collect “sensitive personal data” about you.

We may also collect information about how our website is used and track which pages users visit. We use this information to monitor and improve our website. Where possible, we use anonymous or aggregated data that does not identify individuals. See further information about cookies below.

We use the personal information collected from you for these purposes:

We will only use your information to enable your donation to reach your chosen charitable cause, so you may be contacted in the event of a specific query needed to resolve any issue with the processing of your donation.

We will never sell your data to any third party nor will we share your details with other entities for marketing purposes.

We will only share information with other organisations where we have your permission to do so in accordance with this Privacy Policy or where it is necessary for a legitimate reason connected with the services we offer, or where it is required by law or regulation.

Sometimes, we may need to share your information with a small number of trusted partners (service providers, agents, and affiliated companies) but only for the purposes outlined above (e.g., a supplier that processes donor forms or a supplier that processes payments securely). Where we use third parties, we require them to adhere to appropriate controls to protect personal information.

Humanity Care Relief is committed to keeping your personal information safe and secure, and we have security policies and technical measures in place to help protect your information.

We will put in place procedures and technologies to maintain the security of all personal data from the point of collection to the point of destruction. Personal data will only be transferred to a data processing company if they are approved by us and agree to comply with these procedures and policies or if they put in place adequate security measures.

All our employees and the employees of any subcontractors who process data on our behalf are obliged to comply with our strict information security procedures.

WHERE YOUR DATA IS HELD

Your personal data is held on secure servers operated by agencies contracted by us. We do not transfer your data outside the EEA.

We use cookies to improve our users’ experience of our website, temporarily store data, and understand the parts of the website that users are visiting. A cookie will help us gather statistics on the use of our website anonymously. You can set your browser to not accept cookies, but this may affect the functionality of the website.

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change your email address or any other information we hold is inaccurate or out of date, please email us at (replace with your contact email).

You have the right to request a copy of the information we hold about you; we reserve the right to charge a small fee (no more than £10) for information requests in order to cover our costs in providing you with details of the information we hold about you.

If you are unhappy with our use of your personal data, you have the right to complain to the Information Commissioner’s Office. We encourage you to contact us in the first instance so we can attempt to resolve any concerns.

Any questions about the operation of this policy or any concerns that the policy has not been followed should be referred in the first instance to info@hcr.org.uk.

We are a UK-based international relief and development charity. Inspired by Islamic teachings of empathy, generosity, and selflessness, we focus on alleviating poverty and suffering across the world. We operate a 100% Zakat Policy, which means every single penny of your Zakat will go to the victims of poverty, wars, and natural disasters.

Before you support our Food Appeal, Water Appeal, Gaza Emergency Appeal, Syria Emergency Appeal, Pakistan Floods Appeal, or any Emergency Appeal, remember to make the intention that you are donating for the sake of Allah first and helping your fellow Muslim brothers and sisters second. This is very important because as Muslims, whatever act of worship we do, we do it for the sake of Allah.

Along with our emergency appeals, we are working on some amazing projects which will, Insha’Allah, bring prosperity to many Muslim homes from around the world. Donate your Sadaqah and Zakat to our projects like Build a Masjid, Livelihoods for the Poor, Sponsor a Widow, Sponsor an Orphan, Sponsor a Nikah, Donate a Sewing Machine, or help educate the Ummah by donating towards education projects, Sponsoring a Hafiz, Sponsoring a Child in Education, or supporting young people in university and Islamic education. Donate with confidence, Insha’Allah, every penny of your donation is your Amanah, and we will try our best to spend it on people who are in need.

Every year, we as Muslims celebrate two seasons the most: one, Ramadan, and two, the first ten days of Dhul Hijjah. During these blessed days, we put all our efforts into pleasing Allah سُبْحَانَهُ وَتَعَالَى by performing good deeds. Here at HCR, we provide you with the platform to perform an important act of worship: charity. In Ramadan, you can donate to the Ramadan Food Appeal, and Ramadan Zakat Appeal, Donate Your Fidyah, Donate Your Fitrana, and Pay Your Kaffarah for Breaking Oath or Breaking Fast, especially during the blessed nights of Laylatul Qadr. In Dhul Hijjah, we are here to help fulfil your duty of performing Qurbani. Whichever cause you choose, choose it with confidence. Insha’Allah.